As a leader in the world of hospitality and service, Best Western is searching for ways to spark conversations and create opportunities to serve people in a more natural way. The Best Western Rewards Chatbot makes learning about our award-winning loyalty program fun and engaging. Members can even securely link their account to the Facebook Messenger service to get instant access to information including Rewards points totals and perks of membership. Try these conversations or explore hundreds of other questions you talk about with the BWR Chatbot.
Access Account
Log in and gain access to information about your account. Once you’ve linked, you can ask the Chatbot simple questions like, “How many points do I have?” and the intuitive Chatbot will respond with personalized information from your account. It’s like having your own personal Rewards concierge.
Explore Your Perks
When you link your account, you can also learn your membership status and explore the perks associated that you get. Elite members receive special perks like bonus points and access to discounts on bookings. Explore your perks as you converse with the Best Western Rewards Chatbot. Get an instant upgrade with Status Match…No Catch®.
Inspire Travel
The Best Western Rewards Chatbot is built to share your love of travel. If you ask for inspiration, you’ll be sent a beautiful or exciting gif. Travelers looking for ideas for their next getaway can ask to explore featured destinations and the Chatbot will deliver a list of fun destinations that you could book for your next trip.
Explore Best Western Rewards
Best Western Rewards is an award-winning program with millions of members around the world. More than 4,200 Best Western Hotels & Resorts locations around the world welcome guests redeeming their points for free nights. The Chatbot answers questions about the program so that you can get the most from your travel.
Starting Your Conversation is Easy
Search for “BestWestern” in Facebook Messenger to connect. Follow instructions to link your account or sign up for a free account if you aren’t already a member. Stay tuned as the Chatbot continues to learn and grow to serve you better. Today’s Best Western is finding new and innovative ways to connect with you to make your travel more convenient and modern.